Ian Griffiths

Ian Griffiths

Founder

Ian is the founder of Surff and writes on data, privacy, loyalty and rewards.

41 articles by Ian Griffiths

How to Prepare Your Business for Agentic Commerce

Becoming agent-ready isn't a single integration or feature toggle - it's a system-level transformation that touches product data, infrastructure and organizational processes. Businesses that prepare early will capture agent-driven traffic; those that wait will find themselves invisible to agents, losing transactions to prepared competitors.

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How Fashion Data Is Tracked, Used, and Sold

Every time you browse a fashion website, add items to your cart, or complete a purchase, you generate a detailed data trail that brands collect, analyse and monetise. This surveillance operates invisibly: cookies track which products you view and for how long, algorithms note your hesitations and preferences and your behavioural patterns are aggregated with millions of others to forecast trends, optimize pricing and personalise marketing. The data economy behind fashion retail is vast, sophisticated and largely hidden from the consumers who generate its raw material. The stakes are significant. Research shows that 87% of consumers won't do business with companies that can't secure their data and 71% would stop shopping with brands that share their information without permission. Yet most shoppers remain unaware of the specific mechanisms through which their fashion data is tracked, the commercial purposes it serves, or the third-party markets where it's traded. This article maps the complete lifecycle of your fashion data - from the moment you land on a product page through to how that information is packaged and sold - providing the technical understanding necessary to evaluate brand practices, exercise privacy controls and recognise when personalisation crosses into manipulation.

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