Ian Griffiths

Ian Griffiths

Founder

Ian is the founder of Surff and writes on data, privacy, loyalty and rewards.

29 articles by Ian Griffiths

How to Prepare Your Business for Agentic Commerce

Becoming agent-ready isn't a single integration or feature toggle - it's a system-level transformation that touches product data, infrastructure and organizational processes. Businesses that prepare early will capture agent-driven traffic; those that wait will find themselves invisible to agents, losing transactions to prepared competitors.

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